NEW STUDY: DEBT & MENTAL HEALTH

Debt relief scams: how to spot them and how to avoid

Posted on 20 January 2025

Written by Samantha Galea

When you’re struggling with debt, the promise of a quick and easy solution can be tempting. Unfortunately, scammers prey on this vulnerability, offering debt relief services that are often too good to be true. Falling victim to a debt relief scam can leave you in a worse financial position, so it’s important to recognize the warning signs and protect yourself. Here’s how to spot and avoid these debt relief scams.

Common warning signs of debt relief scams

Here are some of the most frequent warning signs of debt relief scams to watch out for:

1. Upfront fees

Legitimate, federally regulated debt relief services, such as those offered by Licensed Insolvency Trustees, do not ask for payment before providing assistance. Scammers often demand significant upfront fees with no guarantee of results.

2. Unrealistic promises

Be wary of companies that guarantee to erase your debt entirely or promise results that seem too good to be true. Debt relief is a complex process, and no one can make guarantees without understanding your specific situation.

3. Lack of accreditation

Reputable debt relief organizations are registered and regulated. If a company cannot provide proof of licensing or accreditation, it’s a major red flag. A legitimate business can prove accreditation through several methods, including:

  • Displaying certifications or licenses – Licensed Insolvency Trustees, for example, are regulated by the Office of the Superintendent of Bankruptcy (OSB).
  • Membership in professional organizations – legitimate businesses often belong to industry associations or professional organizations like the Canadian Association of Insolvency and Restructuring Professionals (CAIRP).
  • Providing registration numbers: they can share registration or license numbers, which you can verify independently through regulatory websites.
  • Transparent online presence: their website should include clear information about their accreditation, including links to regulatory bodies or professional organizations.
  • Positive reviews and testimonials: trustworthy companies often have verifiable client reviews, testimonials, or case studies showcasing their history of legitimate operations.

4. Pressure to act quickly

Scammers often create a false sense of urgency, pushing you to make hasty decisions. Legitimate services will give you the time and information you need to make an informed choice.

5. Limited transparency

If a company is unwilling to explain their processes, fees, or the potential risks of their services, it’s likely a scam. Transparency is a hallmark of trustworthy organizations.

How to protect yourself from debt relief scams

Now that you recognize the signs, here’s how you can go about protecting yourself from debt relief scams.

1. Research the company

Before engaging with any debt relief service, look for reviews, check their accreditation, and verify their licensing. Trusted organizations like Spergel have a proven track record and can provide references or testimonials.

2. Understand your rights

Familiarize yourself with the laws governing debt relief in Canada. For example, the Debt Servicing and Reduction Account Act protects consumers from misleading practices and unauthorized fees.

3. Ask questions

A legitimate company will welcome your questions and provide clear answers, and should offer a free no-obligation consultation. Ask about fees, timelines, and the steps involved in their debt relief process.

4. Work with Licensed Insolvency Trustees

Licensed Insolvency Trustees are federally regulated professionals who provide reliable debt relief solutions. They are bound by a strict code of ethics and offer services designed to protect your financial future.

5. Trust your instincts

If something feels off, don’t proceed. Take the time to seek a second opinion or consult with a trusted Licensed Insolvency Trustee.

What to do if you’ve been scammed

If you suspect you’ve fallen victim to a debt relief scam, take immediate action to protect yourself:

  • Report the scam: contact the Canadian Anti-Fraud Centre to report the incident.
  • Notify your bank: inform your financial institution to prevent further unauthorized transactions.
  • Seek legal advice: consult a lawyer to understand your options for recovering lost funds.
  • Consult a Licensed Insolvency Trustee: they can help you assess your financial situation and develop a legitimate plan to address your debt.

Debt relief scams: FAQs

Here are some of the most common questions we receive about debt relief scams in Canada:

What are debt relief scams?

Debt relief scams are fraudulent schemes targeting individuals struggling with debt. These scams often promise quick and easy solutions, such as erasing all debt or negotiating drastically reduced payments, in exchange for upfront fees or personal information. They exploit vulnerable individuals, leaving them in worse financial situations without delivering on their promises. Recognizing and avoiding these scams is crucial to safeguarding your financial well-being.

Is debt forgiveness legit?

Yes, debt forgiveness can be legitimate when offered through regulated programs or agreements. In Canada, options like consumer proposals, administered by Licensed Insolvency Trustees, allow individuals to settle their debts for less than the full amount owed. At Spergel, we have a 99% acceptance rate on any consumer proposals we file, and we can often help individuals reduce their debts by up to 80%. Genuine debt forgiveness does, however, require a formal process and does not happen overnight. Always verify the credentials of the service provider to ensure you are working with a trusted and regulated professional.

Is it a good idea to use a debt relief program?

Using a debt relief program can be a good idea if you’re struggling to manage your debt and need professional assistance. Legitimate programs, such as consumer proposals or credit counselling, can help you reduce debt, negotiate manageable repayment terms, and avoid bankruptcy. It’s essential, however, to work with a reputable and regulated organization with Licensed Insolvency Trustees, to ensure you receive trustworthy guidance and avoid scams. Always evaluate your options carefully to determine the best path for your financial situation.

How do debt scams work?

Debt scams typically target individuals facing financial hardship by offering false promises of quick debt relief. Scammers may claim they can erase your debt, settle it for a fraction of what you owe, or stop legal actions like wage garnishments. They often charge upfront fees, request sensitive personal information, or pressure you to act immediately. After gaining your trust, they may disappear without delivering any results, leaving you in a worse financial position. Recognizing the tactics used in these scams is key to protecting yourself.

At Spergel, we’ve been helping Canadians achieve financial freedom for decades. Our Licensed Insolvency Trustees provide personalized, transparent, and trustworthy debt relief solutions tailored to your needs. Don’t let scammers derail your path to financial recovery. Contact us today for a free, no-obligation consultation and take the first step toward regaining control of your finances.

What to read next

Samantha Galea

Samantha Galea

Samantha Galea is a Chartered Insolvency and Restructuring Professional and LIT (Licensed Insolvency Trustee) who started working with Spergel as a summer student in 2010. With her socio-political background, Samantha is committed to breaking the stigma associated with bankruptcy so that individuals and families can properly understand all of their options on their path to debt freedom. She is also our resident expert on student debt and collection agencies, as well as the manager of our Brampton office. Outside of work, Samantha is an avid reader of historical non-fiction and world traveler.

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