NEW STUDY: DEBT & MENTAL HEALTH

How to find a legitimate debt consultant in Canada

Posted on 29 January 2025

Written by Samantha Galea

When dealing with financial challenges or large amounts of debt, finding the right support is crucial to getting back on track. In Canada, the only reliable and legitimate debt consultants are Licensed Insolvency Trustees (LITs). These professionals are regulated by the federal government and are the only professionals in Canada with the legal authority to help you with debt relief solutions, including consumer proposals and bankruptcy. Any other individual promising the same is not legitimate. In this article, we’ll help you understand how to find a legitimate debt consultant in Canada, the signs for identifying one, and why choosing a Licensed Insolvency Trustee for support with your debt is essential.

What does a Licensed Insolvency Trustee do?

A Licensed Insolvency Trustee is the only professional in Canada legally authorized to assist with consumer proposals and bankruptcies. They are regulated by the Office of the Superintendent of Bankruptcy (OSB), ensuring they meet strict professional standards and operate with integrity. A LIT offers a range of services, including:

  • Assessing your financial situation.
  • Offering personalized debt relief options, such as debt consolidation, consumer proposals, or bankruptcy.
  • Guiding you through the process of reducing or eliminating debt while protecting your assets where possible.

Learn more about what a Licensed Insolvency Trustee is, and what they do.

Why should you choose a Licensed Insolvency Trustee over other debt consultants?

Although there are many debt consultants and credit counsellors in Canada, not all of them operate under the same level of oversight or have the same qualifications as LITs. Here’s why LITs stand out:

  1. Regulated by the government: LITs are monitored by the OSB to ensure they follow federal laws and maintain ethical practices.
  2. Transparency and trust: LITs must clearly explain your options, fees, and the potential outcomes of any decision.
  3. Comprehensive debt solutions: unlike other consultants, LITs can legally administer consumer proposals and bankruptcies, offering solutions tailored to your specific needs.

How to find a legitimate debt consultant in Canada

Since LITs are the most reliable and legitimate option for debt assistance, here’s how to find one:

1. Verify their credentials

To ensure you’re working with a legitimate debt relief professional:

2. Research their reputation

Take the time to look into the LIT’s background and track record:

  • Read reviews: check Google, Better Business Bureau (BBB), or other trusted review sites for reviews and feedback. Take a look at our 3,000+ client reviews.
  • Look for longevity: firms with a long history in the industry often have the experience needed to handle complex cases. At Spergel, we’ve been helping Canadians back on the road to financial recovery for over 35 years.
  • Avoid red flags: be cautious of anyone offering ‘debt elimination guarantees’ or pressuring you into decisions. We always offer free, no-obligation consultations to enable you to decide what’s best for your financial future.

3. Ask about their services

A legitimate Licensed Insolvency Trustee will clearly explain the services they provide, including:

  • Debt assessment and advice.
  • Options for restructuring your debt.
  • Administration of consumer proposals or bankruptcy filings.

Ensure they take the time to review your financial situation in detail and provide solutions tailored to your needs.

4. Understand their fees

Licensed Insolvency Trustees are required to follow strict guidelines regarding fees, which are regulated by the OSB. This means:

  • No hidden costs: LITs are upfront about their fees and will explain them in detail.
  • Affordable services: fees are built into the solutions they administer, such as consumer proposals or bankruptcies, making them accessible. Learn more about how Licensed Insolvency Trustee fees work.

Warning signs to avoid

Not all debt consultants are legitimate. Be cautious of:

  • Consultants claiming to be LITs without proof: only Licensed Insolvency Trustees have the authority to administer consumer proposals or bankruptcies. Always verify their credentials with the OSB.
  • Unlicensed debt consultants: some credit counsellors or debt advisors may charge high fees for services that do not offer legal debt relief.
  • Promises of instant debt elimination: while we wish we could, no one can make your debt disappear overnight. Be wary of unrealistic claims, and if it sounds too good to be true, it probably is.

How Spergel can help you

At Spergel, our team of Licensed Insolvency Trustees has been helping Canadians achieve financial freedom for over 35 years. With our expertise, we ensure every client receives personalized guidance and transparent solutions to their financial challenges.

Our services include:

  • Debt consolidation: simplify your payments into one manageable plan.
  • Consumer proposals: reduce your debt by up to 80%, keep your assets, and avoid bankruptcy with a legally binding agreement.
  • Bankruptcy services: eliminate unmanageable debt while protecting your assets wherever possible.

How to find a legitimate debt consultant in Canada: FAQs

Here are some of the most common questions we’re asked about finding a legitimate debt consultant in Canada:

How do I get my debt written off in Canada?

In Canada, you can have your debt written off through legal options such as a consumer proposal or bankruptcy, both of which must be administered by a Licensed Insolvency Trustee (LIT). A consumer proposal allows you to negotiate a partial repayment of your debt, with the remainder being forgiven once the proposal is completed. Bankruptcy, on the other hand, eliminates most unsecured debts, giving you a fresh financial start. Both options are designed to provide relief while protecting you under Canadian law. To explore these solutions, consult a LIT for personalized guidance.

How do I know if a debt consolidation company is legit?

To know if a debt consolidation company is legitimate, look for the following:

  1. Accreditation and licensing: ensure the company is licensed and regulated in your province. In Canada, the most reliable professionals for debt solutions are Licensed Insolvency Trustees (LITs), who are federally regulated.
  2. Transparent fees: a legitimate company will clearly outline their fees upfront, without hidden costs or large upfront payments.
  3. Reputation: research online reviews, ratings on platforms like the Better Business Bureau (BBB), and testimonials from previous clients.
  4. No unrealistic promises: avoid companies that guarantee to eliminate all your debt quickly or promise instant results.
  5. Clear process: legitimate companies will take the time to assess your financial situation and explain your options in detail, without pressuring you to sign up immediately.

When in doubt, consult a Licensed Insolvency Trustee for a trusted, government-regulated debt solution.

Is there a debt relief program in Canada?

Yes, Canada offers several debt relief programs to help individuals manage and reduce their debts. The most common programs include:

  1. Consumer proposal: a legally binding agreement administered by a Licensed Insolvency Trustee (LIT) that allows you to negotiate a partial repayment of your debts over time. The remaining balance is forgiven once the proposal is completed.
  2. Credit counselling programs: nonprofit credit counselling agencies can help you create a debt management plan (DMP) to consolidate your payments and reduce interest rates.
  3. Bankruptcy: a last-resort legal process administered by an LIT to eliminate most unsecured debts and provide a fresh financial start.

To determine the best option for your situation, consult a LIT or a reputable credit counselling agency for personalized advice.

Take the first step toward financial freedom

Finding a legitimate debt consultant in Canada means choosing a Licensed Insolvency Trustee who is regulated, trustworthy, and experienced. Don’t risk working with unlicensed advisors who may not provide the solutions you need. The chances are, you’ll likely need to consult a Licensed Insolvency Trustee in the end anyway.

Contact Spergel today for a free consultation and take the first step toward a debt-free future with the guidance of our licensed and legitimate debt consultants. Debt shouldn’t decide how you live your life, so get in touch and let’s begin tackling your debt load today.

What to read next

Samantha Galea

Samantha Galea

Samantha Galea is a Chartered Insolvency and Restructuring Professional and LIT (Licensed Insolvency Trustee) who started working with Spergel as a summer student in 2010. With her socio-political background, Samantha is committed to breaking the stigma associated with bankruptcy so that individuals and families can properly understand all of their options on their path to debt freedom. She is also our resident expert on student debt and collection agencies, as well as the manager of our Brampton office. Outside of work, Samantha is an avid reader of historical non-fiction and world traveler.

Schedule a Free Consultation with Samantha Galea (or your local Spergel LIT) by:

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